Tenants

Is your deposit protected?

Not sure if your deposit is protected with my|deposits?

Just enter these details below:

• rental postcode
• tenant’s surname
• month that you paid your deposit

We will check the my|deposits database to see if your deposit is protected with the my|deposits scheme. Results are displayed instantly.

Please note that your landlord/agent has 14 days to protect your deposit so we suggest that you do not use this facility if your tenancy has recently started.

What if the search doesn't find your deposit?

If our search fails to find a deposit protection, it does not necessarily mean that your deposit is not protected.

• Your deposit may be protected with another scheme.
• You, or your landlord/agent, may have entered the details incorrectly. Please check and enter them again.
• Your deposit may not have been processed yet by my|deposits. Your landlord/agent has 14 days to protect your deposit. We suggest that you do not use this facility if your tenancy has recently started.

We recommend that you contact your landlord/agent and raise any concerns with them.

You can print out the Tenancy Deposit Protection Overview document below and give it to your landlord/agent. It provides a summary of the law and information about the my|deposits scheme.

Document	File Details
Tenancy Deposit Protection Overview How the scheme operates for tenants and landlords	PDF file (100kB)